The ability to ensure business continuity is a critical differentiator between companies that can survive long periods of disruption and those that can’t.
In a fluid environment, technology is a key enabler of organizations’ readiness to continue conducting business and swiftly adjust to uncontrollable circumstances.
Although no solution is a one-size-fits-all, different technologies meet different needs which will vary for each corporate and should therefore be integrated within a distinctive business continuity plan based on a thorough business impact analysis (BIA).
As increasingly large numbers of employees have to work remotely, these solutions should be secure and scalable in today’s tech-dependent world.
Firstly, securing preservation and access to data and software is a crucial part of business continuity.
Although every serious company is aware of the importance of backing up data, organizations also need to identify their recovery point objective (RPO) – how often and how much data should be backed up – and their recovery time objective (RTO) – how long they can afford to have their processes and systems down.
Indeed, data should not only be available, but also instantly recoverable. Cloud computing guarantees that mission-critical information is both safely stored and immediately accessible from anywhere an internet connection is available, thus allowing business to remain uninterrupted at a relatively inexpensive cost.
Secondly, it is vital to ensure that employees can resume or continue working remotely.
Digital collaborative software such as Microsoft Teams is designed to securely connect staff to their company’s material and systems, regardless of where they are. These virtual work hubs are downloadable on any kind of device and house under one roof a host of tools for every aspect of an organisation, from sales and marketing to analytical functions. Users can easily view, use, analyze and share information.
Microsoft Teams provides an additional layer of security and convenience by being hosted on the cloud and allowing the integration of programmes like Office 365 as well as other third party apps – meaning that these tools can be accessed and used without leaving the hub.
Thirdly, organizations need to be able to maintain communications.
Social media and messaging platforms are a cheap and simple way to keep communication channels open and make sure information continues to flow, while virtual conferencing services allow groups of people to have audio and video discussions.
Collaborative software like Microsoft Teams also offers these communication features, supporting group chat rooms, private messaging and threaded conversations.
Ramped up security
Lastly, heightened security is a prerequisite for all organizations and users, but with the increased dependence on digital tools, it is essential to step up cyber hygiene standards with updated passwords and firewall protections, perform security assessments and engage in managing IT services.
Using cloud-based technology, password managers and other tools are additional ways to better protect against these threats.
As a rule, it is imperative organizations leverage technology and design proper business continuity plans to not only safeguard themselves against potential losses, but also be ready for what could potentially become the new normal – thus ensuring employees’ productivity and stakeholders’ peace of mind, whatever the contingency.
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