Complex Made Simple

Vidal Health joins hands with GlobalNet to strengthen presence in UAE

Vidal Health TPA Services AE LLC, a part of well-established Vidal Health Group in India, joins with another distinguished TPA services provider in the UAE, GlobalNet TPA LLC.

Vidal Health Group is promoted by Girish Rao, a first generation entrepreneur and a thought leader in the Indian Healthcare Industry. Girish has extensive experience of more than 25 years which includes domestic and international assignments in industries spanning health insurance, consumer durables, telecom and web enabled services.

Vidal Health has established itself as an innovation partner and preferred provider of integrated health and wellness solutions to the corporate sector in India. Vidal Health’s wholly owned subsidiary Vidal Health TPA Pvt. Ltd. (established in 2002) is one of the leading TPAs in India managing over 74 million lives. Vidal Health TPA was awarded TPA of the year 2014-15 at the India Insurance Awards 2015.

Vidal Health in India caters to large multinational corporates with lives ranging from 100 to 250,000 and comprehensive administrative services to Government aided insurance schemes catering to below poverty line segment of the population. Having become one of the largest Third Party Administrators in India, they are now among the preferred partners in the UAE as well.

Launched last year in the UAE, Vidal Health TPA Services AE LLC aims at leveraging on its reach in India, and widening horizons to cater to the comprehensive needs of insurance companies in the Middle East and believe that this association with GlobalNet will help further strengthen its presence in UAE market.

GlobalNet has been in operation for more than 6 years and is headquartered in Dubai with a branch in Abu Dhabi. They are contracted with various insurers who are permitted to operate in UAE by the Insurance Authority, UAE and manage significant number of lives across UAE.

GlobalNet has vast experience in UAE health insurance administration market with valuable insights on market conditions. They are experts in managing policyholders of LSB segment whereas Vidal Health manages largely higher segment corporate policies. Vidal Health also brings technical and operational excellence which will enhance and widen the spectrum of services offered by GlobalNet. By combining the complementing strengths Vidal Health believes it can cater to all segments of policyholders.

This union of business will yield various benefits to all the stakeholders:

1. Single entity that can administer policies for all income levels

2. Extending seamless cashless access at over 20,000 network providers in the Indian subcontinent providing an edge over competitors.

3. Bring state of art technology which will change the service delivery benchmarks.

(a) First of its kind mobile app features will add significant value to stakeholders by ensuring access to real time information at their finger tips.

(b) Web login will offer network providers online access to check eligibility, submit preapprovals and track claims and pre-auth status.

4. Ability to partner with insurers to help them create innovative health insurance products.

In addition to above benefits, Vidal Health can also deliver wellness products, disease management and other value added services to its customers by leveraging the Group experience in India.

Backed by its strong administration and aggregation capabilities in India, Vidal Health will deliver superior customer experience in UAE efficiently and effectively by using innovative processes and cutting edge technology.