Complex Made Simple

Over 5 million guests to enjoy WiFi UAE, networked by du, at Global Village

du, the fastest-growing telecommunications company in the Middle East, has signed a Memorandum of Understanding (MoU) with Global Village, to provide WiFi services across 14,000 square metres of the entertainment and retail destination. The MoU was signed during GITEX Technology Week 2014, on the sidelines of the telecom operator being chosen as the Official WiFi Provider of Dubai Smart City.

Through the agreement, du will be the official WiFi provider for Global Village throughout its operating season, from 6 November 2014-11 April 2015. WiFi UAE, networked by du, will cover 31 pavilions, 25 restaurants, and more than 150 kiosks, serving upwards of 5 million visitors over 157 days.

Fahad al Hassawi, Chief Commercial Officer, du, said: “Connectivity, anywhere, any way we want it, is the future of Dubai. Mobility is what will fuel our progression into becoming a truly Smart City. As the Smart City Official WiFi Provider in Dubai, we are empowering our community with the ability to access their world from wherever they want and however they want, quickly and conveniently.”

du’s end-to-end, fully managed WiFi solutions will empower Dubai residents and visitors through seamless connectivity, du’s end-to-end, fully managed WiFi solutions will empower Global Village visitors and employees through seamless connectivity, with one login and one portal, at all these locations.

To enjoy WiFi UAE, networked by du, customers can connect when the service is available from their WiFi-enabled device and choose from three usage options: free high speed for government services, complimentary basic service, or premium high speed service. Full details of each option will be available through a landing page that is automatically opened upon connection.

Ahmad Hussain Bin Essa, COO, Global Village, said: “The initiative of du to provide WiFi at Global Village will enhance the customer service experience for over 5 million guests, as well as exhibitors and investors. The WiFi offering will be accompanied by the launch of our brand new website and mobile application, as well as self-purchasing ticket kiosks at the main gates; all of which are in tandem with the Smart City vision of Dubai. The app will benefit the customer directly as it will provide smart solutions at Global Village including a real-time location map, car park pinning in order to locate ones car easily, live feeds of cultural shows, and much more. We look forward to the broadband facilities being provided by du to complement the Global Village experience for its customers.”