Complex Made Simple

Avaya at GITEX 2015: Focus on digital transformation and smart engagement

GITEX 2015 a platform to educate on organisational transformation through engagement

Avaya, the leading global provider of solutions for customer and team engagement, will be at GITEX 2015 with an array of real-world applications of hi-tech engagement solutions.

Building on the market-leading fabric networking technology, Avaya SDN-Fx, and with a range of sector-specific services, Avaya’s engagement solutions enable organisations to transform the way they interact with their customers and within their teams.

Nidal Abou-ltaif, Senior Vice President, EMEA and APAC, Avaya, said: “GITEX is an unparalleled technology showcase, and we participate each year for the opportunity to showcase our best and also learn from other innovators. Avaya’s technology innovation is primarily with our customers’ success in mind, and through our deep and wide engagements with the Government and private sector in the region and beyond, we have developed a keen understanding of what various sectors seek as competitive differentiators in their technology investment. The clear preference is for a way to make their engagement smoother and richer, and this is where Avaya’s engagement solutions come to the fore.”

Avaya is coordinating with a number of customers to bring a snapshot of their solution to the Avaya stand. With communication as the core of Avaya’s offering, the company will showcase a number of solutions around their engagement platform, including elements from unified communications, their mid-market solution range, digital branch solutions, and the Internet of Things.

Avaya will also be featuring the newly-launched Engagement Development Platform, a portfolio of solutions that will help accelerate the development of communications-enabled applications. Now, companies, partners, business analysts, and ISVs, can integrate voice, video, text, email and mobility seamlessly into business applications. The portfolio includes the Avaya Engagement Development Platform, Avaya Snap-in modules, and the AvayaLive™ Collaboratory.