Complex Made Simple

Beyond ride-hailing, Careem is delivering the goods

The company inaugurated a new inter-city service between Bahrain and Saudi, just as it did in the UAE and Egypt. The company is hiring for key positions and displaying its prowess by sharing global stats on its expanding businesses

Dubai’s Careem introduced a ride-hailing service between Bahrain and Saudi Careem recently announced vacancies for over 100 positions in the UAE and GCC Careem has teamed up with JustMop to offer PCR tests in just a few taps

There is nothing it seems Careem won’t deliver today. The company inaugurated a new inter-city service between Bahrain and Saudi, just as it did in the UAE and Egypt. The company is hiring for key positions and is displaying its prowess by sharing global stats on its expanding business.

As it turns out, it is delivering anything from shopping items to gifts and cooked food between family and friends.

Bahrain Saudi corridor  

Dubai’s Careem, which is owned by Uber, has introduced a ride-hailing service between Bahrain and Saudi, it was recently announced.

Users can book a car for a one-way journey from Bahrain to a number of Saudi cities, including Dammam, Khobar, Dhahran, Jubail, Buqaiq, Hufof, and Riyadh, with fares starting from $198.

Bahrain and Saudi have strong ongoing commercial relations with non-oil trade between them rising 18% to $781 million during the second quarter of the year.

Saudi trade accounted for around half of Bahrain’s total trade with the GCC, according to the latest figures from Bahrain’s eGovernment and Information Authority.

The intercity service was first piloted in the UAE and Egypt, and the vehicles can carry up to five passengers for each trip.

In October 2020, Careem launched a new City to City service that transport Dubai residents to any address in Abu Dhabi. More than 62,000 customers in the UAE are now using this service.

In January 2020, Careem launched a fixed-price inter-city travel service in Egypt.

Careem is hiring

Careem recently announced vacancies for over 100 positions in the UAE and GCC.

“Careem is recruiting continuously and has nearly doubled its team since mid-2020. We currently have 100 job openings in the UAE, Saudi Arabia, and Qatar,” the company said in an early July statement.

“Careem began its remote recruitment efforts at the end of 2020. Careem Engineering is specifically looking for a very specific pool of talent, such as mobile engineers (IOS and Android) and background engineers in data science/machine learning,” the statement said.

As per media reports, the company currently has about 1,400 employees, still some ways from its pre-pandemic level of around 1,700.

Job seekers who wish to apply for jobs on offer can submit their resume/CV on the Careem Group’s official website.

The Careem convenience

Careem has teamed up with JustMop to offer PCR tests in just a few taps from the comfort of your home, office, or hotel room in Dubai.

Via the Careem app, users can select ‘PCR test’ which will then redirect them to JustMop where they can quickly and easily schedule what day and time they’d like their test to be done.

An individual test costs Dhs199 per person – Dhs49 more expensive than the Dhs150 capped tests at government-approved testing facilities across the city – or Dhs189 per person ($55) when booking for a group of three or more.

Promising to take a maximum of 15 minutes per person, a licensed DHA technician will come to your chosen location on your chosen day and time, equipped with all the required materials.

Within 24 hours, you’ll receive a DHA-approved and accredited result along with a report that can be used for traveling.

The convenient service is available to residents and tourists alike.

Careem trends

Careem released its trends for the first half of 2021.  

Careem analyzed its data across ride-hailing, intercity travel, food delivery, grocery options, bike-sharing, digital payment options, and its delivery service.

Some of the top items sent via a Captain (Careem driver) this year have been related to working from home: Laptops, chargers, documents, and work bags totaling 4,163 items.

A close second was sentimental items such as chocolates, flowers, or home-cooked food sent between family and friends, with a total of 1,353.  

The most shop-ordered grocery item wasa onions with a total of 13,000 onions delivered in the month of May alone. May also saw a total of 80,000 liters of water delivered.

Business Stats (Global)

  • Over 2.5 million users on the Super App
  • Over 11 million transactions across all markets and products for the Careem App
  • Mobility of People grew 24% over the past 6 months
  • Mobility of Things saw over 700k transactions over the past 6 months
  • Mobility of Money grew 5x over the past 6 months
  • Market with the most trips: Egypt (Over 1.2 million trips in 2021 till May)
  • Fastest growing market: Qatar +156% growth in trips 30k customer service queries per day in 2021
  • 1200+ care agents working 24×7 from 8 locations

  • 46+ social media pages supported with busiest hours between 4 to 5 pm DXB time
  • 95 out of 100 customers are very happy with responses
  • 12 chatbots in 4 languages and 5 different dialects

Careem Pay

  • Over 4 million transactions on Careem Pay
  • P2P: Over 2 million
  • Mobile Recharge: Over 2 million
  • Card top-ups into Careem Pay wallet:  some 4 million transactions, $53.6 million
  • Captain top-ups (Overpayment): Almost 3 million  transactions, $1.48 billion