The Dubai Taxi Corporation (DTC) at the Roads and Transport Authority increased the number of VIP Taxis service adding 40 new vehicles of various types, to meet the needs of customers and raise the proportion of their satisfaction to 82% this year.
Mr. Ahmad Mohammad Al Hammadi, Acting CEO of Dubai Taxi Corporation said: The increase in the number of vehicles for this service comes in the framework of the Corporation’s keenness to develop and improve the services provided to the public in general, and this category of VIPs in particular within its efforts to achieve its strategic vision “Pioneers in Passenger Transport Services”.
He added that with the slogan “A new meaning for luxury in transport” the objectives of this service were achieved through the provision of quality service to Dubai Taxi Corporation customers at Dubai airports and other vital facilities in the Emirate, where this service is different from regular taxi service due to its lavishness, privacy and luxury, and can be obtained within Dubai airports building (1) and (3), and outside upon the demand from the Reservation and Distribution Center of the Public Transport Agency.
Ahmad Al Hammadi continued by saying: this service started with 20 vehicles in June 2012 and increased to 40 taxis on different stages started July 2013, the total number will reach to 60 at the end of this year after the success of this initiative and its fulfillment of customer’s requirements.
He stressed that this service can be directly requested from the airport through a special equipped counter at the exit area for Arrivals in Dubai airports, or through the Reservation and Distribution Center by calling 04-2080808, or through its presence at some public facilities, the meter for this service starts at 50 dirhams, and it is featured by a special logo with a choice of black color for vehicles of a particular type that carry white license plate numbers with a distinctive driver and a kind of luxury, elegance and privacy that serve that segment of customers. The service is supervised by a special qualified team who oversees the follow-up of the service indicators and measures the impact of its application on customers and its development to achieve the goals and vision of the Corporation.