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Ericsson wins “Best IT Vendor of the year” award from Etisalat Misr IT Department

Ericsson won highest category award, “Best IT Vendor of the Year”, at the IT department of Etisalat Misr I-Award 2014 event held in Cairo on December 21st, 2014.The award was received by Isil Yalcin, President Ericsson North East Africa.

The event was hosted by Khalid AlMansouri, Etisalat Misr, Chief Information Technology Officer and Khalid Alkaf, Etisalat Misr IT Director and Head of Vendor Management Office. In addition, senior managers from vendors who offer services to Etisalat’s IT Department were invited to the event.

This event was held as part of the IT department of Etisalat Misr vendor recognition program. This is the first time for Etisalat Misr IT Department to organize such a contest between their different IT vendors such as IBM, TERADATA , EMC, HP , Oracle, Accenture, Microsoft, Huawei and others.

The IT department of Etisalat Misr’ had a set of awards covering performance metrices, service quality, risk management, innovation and social responsibility and the highest award among the listed awards was the “IT Vendor of the Year Award” that was won by Ericsson.

“Coming from believing in our vendors’ reliability and significant role in contributing to Etisalat’s success, we decided to organzie this event for the first time and it gives us great pleasure to present the “Best IT Vendor of the Year” award to Ericsson due to their excellent services that they continue to provide to us,” said Khalid AlMansouri, Chief Information Technology Officer of Etisalat Misr.

“Our strategy, combined with Ericsson’s expertise in consulting, systems integration, delivery platforms and best in class system support, continues to ensure that we are able to provide our customers with a broad selection of customized services with best in class service quality. With the Ericsson partnership we are continuing the process of transforming our business,” added Khalid Alkaf, Etisalat Misr IT Director and Head of Vendor Management Office. “We are very honored and proud to receive this special award. This award is indeed a great accomplishment that goes in line with our strategy to become the world’s leading ICT transformation partner,” said Isil Yalcin, President Ericsson North East Africa.

It is worth mentioning that the selection criteria for the awards was based on the vendor’s strategic alignment with the IT department of Etisalat vision and strategy in addition to flexibility in commercial models, support and quality during implementation and presales, product and services quality as well as business partnership understanding.