Complex Made Simple

Etihad Airways Qatar office hosts annual Agents’ Workshop

The Etihad Airways Agent Workshop 2014 was hosted this year on 16th December 2014 at the Grand Hyatt Doha.

Over 150 Etihad travel agent partners from Qatar were provided with up-to-date information on key developments about Etihad Airways, including its first Airbus A380 and Boeing B787-9 aircraft, as well as the latest attractions in Abu Dhabi by, the Tourism and Culture Authority (TCA) Abu Dhabi.

All three different workshops on selected topics that were aimed at raising awareness and educating agents further about Etihad Airways and Abu Dhabi as a destination.

Among the major topics discussed at the workshops were , Etihad’s New First class suites and unique Apartments and Business Studio product, the Aircraft Branding on the A380/B787 along with the introduction of the The Residence by Etihad™, the world’s most luxurious living space in the air Also showcased from Tourism and Culture Authority (TCA) Abu Dhabi was the key attractions of Abu Dhabi, including sports, family entertainment, and culture and heritage. The event was then followed by a dinner at the Grand Hyatt Doha .

“With the arrival of Etihad Airways’ new fleet of aircraft, this workshop could not have been conducted at a more perfect time,” said Mr. Houssam Weiss, Etihad Airways General Manager for Qatar. “We wish to thank all the attendees for their continued support for Etihad Airways,” he added. “We also wish to thank TCA Abu Dhabi for helping us achieve the objectives of the workshop,” he concluded.

“We are extremely proud and happy to finally be able to welcome our much-awaited Airbus A380 and Boeing B787-9 aircraft,” Indeed there are many reasons to celebrate the entry of these two aircraft into our fleet. In particular, they have new living spaces that will surely raise inflight product and service standards to their highest level yet in commercial aviation, and they will alter air travellers’ expectations of inflight comfort and luxury forever. We are definitely looking forward to welcoming our customers in Doha on board our new aircraft and provide them with superior quality products and services they truly deserve,” he added.

Among the new product and service offering on Etihad Airways’ Airbus A380 and Boeing B787 Dreamliner aircraft include redefined and renamed cabin classes. With the upper deck of the A380 having been allocated to its premium cabins, these include The Residence by Etihad, and the revolutionary First Apartments, which are fully private suites with a separate reclining lounge seat and full-length bed, as well as a chilled mini-bar, personal vanity unit and wardrobe.

On the B787, Etihad Airways has designed an enhanced First Suite, adding many new features including a chilled mini-bar, while the Business Studio and Economy Smart Seat will feature on both the A380 and the B787. Etihad Airways is also introducing the latest Panasonic eX3 entertainment system across both fleets, providing more than 750 hours of on-demand entertainment, improved gaming and high definition screens across all cabins