Complex Made Simple

Flora Hospitality partners with HP to offer premium and free WiFi connectivity to its guests

Flora Creek and Flora Park Deluxe Hotel Apartments, properties of Flora Hospitality Dubai, have successfully upgraded their WiFi network with a 2 million Dirham investment, which has significantly improved the overall performance of the WiFi service delivery, providing for guests uninterrupted connectivity, High Speed Internet Access, unlimited devices, unmetered bandwidth and full coverage in guest rooms and public areas.

The new Wi-Fi infrastructure has been specifically developed to deliver pervasive coverage throughout the properties, providing users with seamless and real-time connection with excellent signal strength for all types of devices from smartphones to laptops.

Over 960 high performance HP Wireless Access Points (WAPs) were deployed to cover every spot across the apartments, guest rooms and public areas in the two properties covering all floors and including Gymnasiums, health clubs, restaurants, meeting rooms and lobby areas as well as balconies and restrooms.

“With its intelligent WiFi services, HP delivers solutions for customers’ most complex challenges in every region of the world,” said Mr. Sumod Soman, Partner Sales Specialist at HP.

“We are glad to be the Flora Hospitality’s reliable partner in its Wifi upgrade project, meeting the brand’s highest requirements in terms of performance, reliability and scalability.”

This Wi-Fi upgrade, though significant on its own, is part of a larger overall plan designed to enhance the customer experience in Flora Hospitality® properties. Flora Creek Deluxe Hotel Apartments has recently completed a room-renovation project and revealed fresh redesigned apartments after a complete makeover. Additionally, the property also plans a total redesign of the lobby and restaurants to be completed within the next year.

“With Customer expectations higher than ever around Wi-Fi, we wanted to offer a solution that could provide pervasive, reliable wireless connectivity that a discerning clientele demands from a world-class hotel. With our new Wi-Fi infrastructure, we’ve seen dramatic improvements in guest satisfaction with users enjoying reliable and faster connection rates than the previous system,” said Mr. Ivo Tzvetkov, Cluster Director of Operations at Flora Hospitality.

For many hoteliers, the requirement for more scalable and reliable Wi-Fi systems has quickly become a non-negotiable necessity, Flora hospitality properties have long prided themselves on delivering a best-in-class online experience to guests through the use of innovative new technology and systems, and this upgrade has helped maintain the high standards set by Flora Hospitality and aims to offer the best in value added services to both its business and leisure customers.