The five-star luxury hotel, Jannah Burj Al Sarab, received an exclusive certificate, the Golden ‘Welcome Chinese’ Certification issued by China Tourism Academy.
The Certification attests the hotel’s compliance to the highest standard of hotel requirements defined by the CTA’s catering to the growing demand of the Chinese travelers.
Welcome Chinese is an innovative standard of services specifically crafted to make Chinese travellers feel at home around the world. To qualify for a Gold certification, a property must provide dedicated Mandarin-speaking staff, broadcast Chinese channels, offer a traditional Chinese breakfast with tea-making facilities, as well as a ‘Welcome Chinese’ kit in every room
Richard Haddad, Vice –President of Jannah Hotels & Resorts Abu Dhabi said : “The Gold Certification represents the hotel’s significant efforts to create tailored offerings for our Chinese guests. Working closely with the CTA and Abu Dhabi Tourism & Culture Authority, we have developed strong ties with the Chinese market since our opening”.
The multi-level service standard covers all of the services necessary to improve the experience of the Chinese travellers, Haddad pointed. Adding that “Through this Certificate we shall continue to improve such service with higher expectations to drive first class Chinese tourists to the Jannah brand in the UAE.”