China is taking a serious approach to AI aiming to smartly transition to an AI-led job performance market.
Indeed, human-machine collaboration lies at the heart of a number of currently unfolding Chinese public-works projects. “Robots” and other forms of AI are being used in China for a wide range of menial tasks, from sorting eCommerce parcels to performing maintenance on bullet trains.
In July 2017, the Chinese government issued an ambitious master plan to lead the world in AI research and deployment by 2030.
But there is perhaps a serious gap taking shape with the absent role of HR, usually entrusted with hiring the most qualified “Human”, in this case, robot, for the job and later evaluating their performance.
Will we need AI HR to hire and evaluate AI performance?
However, let’s first take a look at the increasing number of jobs AI is occupying.
More AI judges
China Has Unveiled an AI Judge that Will 'Help' With Court Proceedings, joining Estonia in robotizing legal affairs.
Impartiality is now ensured. A Beijing Internet Court statement said that an AI judge with a female image, voice, facial expressions and actions will be used in court proceedings.
This one won’t preside over criminal court, or family disputes though, but rather this digital judge will be based on "intelligent synthesizing technologies of speech and images", helping with repetitive work assisting human judges.
In March 2019, it was similarly announced that Estonia was developing an AI judge that would make a human-assisted final call on court proceedings.
In the US, algorithms help recommend criminal sentences in some states. The UK-based DoNotPay AI-driven chatbot overturned 160,000 parking tickets in London and New York a few years ago.
China’s state news agency Xinhua in 2018 introduced the newest members of its newsroom: AI anchors who will report “tirelessly” all day every day, from anywhere in the country.
In Baseball, America’s national pastime, the main umpire is a game referee standing behind the catcher, calling balls and strikes, among other rulings.
Major League Baseball, the game's governing body, is considering shifting the enforcement of game rules away from human umpires to Trackman, a radar-based ball-tracking system.
Almost 1/3rd of financial-services jobs could be displaced by automation by the mid-2030s, according to a 2018 report by PricewaterhouseCoopers.
AI police officer
Last August 7, the city of Handan in China’s Hebei province has unleashed its futuristic robot 3-member team police force that is equipped with the latest artificial intelligence and facial recognition technologies.
Distance learning, electronic textbooks, e-testing and many other technological developments are already with us today.
Michael Chui, a partner at McKinsey & Company says AI has the potential to individualize lessons for students “the way a really, really awesome teacher does”.
AI is used in so-called smart tutors, which help schools differentiate instruction for different kinds of learners.
the Chinese Ministry of Education has drafted its own “AI Innovation Action Plan for Colleges and Universities,” calling for 50 world-class AI textbooks, 50 national-level online AI courses, and 50 AI research centres to be established by 2020.
What is the role of HR in all of this?
HR is still in the hands of humans for a while
According to Robin Chater, secretary-general of the Federation of International Employers (FedEE): "Kindness, integrity, ontological lateral thinking, irony, justice, reputation, a conscience and emotional intelligence are never going to be something that a non-human entity can ever truly. This marks the limits of AI's reach."
Also, as KPMG reports, only 36% of the 1200 HR executives interviewed have started to introduce AI and feel they are suitably equipped with the necessary skills and resources to make use of it
Adina Sterling, an assistant professor of organizational behaviour at Stanford Graduate School of Business explained in Stanford Business, "Hiring demands a global view of the company and its direction within a shifting market. Computers do not possess such a view."