Mobily received Hosting and Cloud Services Assurance Excellence Award during the BMC Exchange 2015 conference that took place in Dubai. The award has been received by Faisal A. Bakhashwain Acting General Manager Infrastructure Technologies Planning and Ahmed A. AlOsaili, Executive Manager of Data Centre Hosting & Managed Services.
Mobily together with its strategic partner Devoteam has worked on upgrading the service assurance and monitoring for Mobily Business customers enjoying the hosting and cloud services. This has been achieved through implementation of a complete integrated suite of BMC products considered among the best in the fields of IT Service Assurance and Enterprise Service Management. Through this, Mobily is able to introduce highly proactive infrastructure operations and support for its business customers.
The project is focused on utilizing the integrated BMC monitoring technology to alert the operation teams as well as customers on potential issues that could interrupt the hosting and cloud computing services before any complaints are received, resulting in greater system resilience and increased customer satisfaction.
Mobily previously had won the Enterprise Private Cloud award during BMC DAY in Middle East; to crown its efforts in cloud computing services that facilitate the all business clients operations.