Complex Made Simple

NCR Corporation launches interior and exterior cash dispensers in Middle East

NCR Corporation brings to Middle East Africa the Latest in Security, Software and ATM Design to Improve Consumer Experience.

NCR Corporation, the global leader in consumer transaction technologies, announced the Middle East Africa launch of the interior and exterior cash dispensers featuring the latest in security, software and dispensing technologies.

The SelfServ 23 and SelfServ 27 include NCR’s new, S2 Media Dispense Module, which has increased the capacity in cassettes by 17 percent – to hold up to 2,500 notes each. NCR is exhibiting the SelfServ 23 at the Cards and Payments Middle East 2015 in Dubai International Convention & Exhibition Centre, from May 12-13, 2015.

“The SelfServ 23 and SelfServ 27 enable financial institutions to grow their business and serve more customers in a cost effective manner while delivering an unrivalled consumer experience,” said George Flouros, vice president, Middle East and Africa region, NCR.

“By combining the latest in software and security technology into an attractive, consumer-friendly hardware design, the SelfServ 23 and 27 help financial institutions in Middle East Africa meet the challenges of growth, operational efficiency and responsibility to their customers.”

Security on these ATMs has been “designed in” rather than “bolted on” in reaction to risk. NCR has taken a holistic approach to security on the SelfServ 23 and 27, protecting all potential points of compromise from insider attacks, as well as cash trapping, card skimming and dispenser manipulations on the ATM. To further enhance security, the safe body is exactly the same strength as the door and provides 66 percent more resistance to full access attacks and 50 percent more resistance to attacks to remove a cassette.

Featuring new software and security features in order to improve consumer experience, the SelfServ 23 and 27 also reduce costs associated with operating the ATM network. SelfService Assistant for APTRA™ makes first-line maintenance easier, featuring a full-motion video lead through to assist staff with routine upkeep. In addition, a software-enabled express recovery feature makes reboot time faster during second-line maintenance calls.

The SelfServ 23 and 27 are designed to meet global accessibility standards and are fully EMV compliant. The next generation of consumer interactions is enabled through multi-touch and pinch/swipe gesture capability. These functions enable consumers to undertake a wide range of transactions and interactions at the ATM, such as mobile cash withdrawal or contactless card reading.