Complex Made Simple

UAE government entities showcase Smart initiatives at I’M CONNECTED

All of these new Smart applications and services go on to complement and, at times, even complete each other.

Dozens of entities of the UAE government showcased their achievements in the fields of Smart and mobile government during I’M CONNECTED, the Smart Government Exhibition and Conference, which initiated its activities on Monday.

On the first day, His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum marked the official opening of the exhibition with his presence and toured the numerous stands of participating governmental entities and private companies.

In addition to showcasing the latest achievements of the participating ministries, departments and other entities, the conference saw a number of workshops and sessions organised by participants.

For instance, the Dubai Chamber had a seminar which shed light on the entity’s Smart services, with a detailed overview on each service and how it facilitates operations with end users and other sister governmental departments.

Meanwhile, Mohammed bin Rashid Housing Establishment’s seminar discussed the new Smart application it recently developed: the maintenance application and the housing ID application, all of which promise to be very useful for the residents of Dubai.

The Abu Dhabi Securities Exchange showcased its Smart services for the Abu Dhabi Securities Markets, while the Transport Regulation Centre showcased the Abu Dhabi Taxi application.

All of these new Smart applications and services go on to complement and, at times, even complete each other.

For instance, the new services rolled out by the directorate include renewing locals’ passports and allowing users of the application to travel using only the application.

“Through our Smart service, we aim to offer simple operations and procedures for our visitors,” First Lieutenant Amer Rashed Adhed Al Mehairi, the director of the Smart Projects Department at the General Directorate of Residency and Foreigners Affairs – Dubai, told AMEinfo on the sidelines of the exhibition.

He explained that the directorate, like other governmental entities in Dubai and in the emirates overall, have been working vigorously to transition into the Smart age.

“We managed to transform 85 percent of our service to be utilised through Smartphone applications on Android, iPhone and Microsoft ,” Al Mehairi said.

However, this did not come about so smoothly. “One of the main challenges was to achieve this within the time period of two years, given by His Highness Sheikh Mohammed bin Rashid Al Maktoum and the government of the United Arab Emirates has successfully managed to meet it,” he added.

Going forward, on Tuesday and Wednesday, the Ministry of Finance is holding a workshop that will showcase in detail its Smart application and its impact on renewing the registration of suppliers in its new Federal Register service.

Ajman Municipality is also holding a workshop discussing its new Smart program of operations and its plans going forward.

“What we have launched during the exhibition is that now people can attach their suggestions, complaints and even rate all kinds of transactions with the municipality,” Yousuf Mohammed Al Shaiba, director of the Smart Services Development Department at the Municipality and Planning Department of Ajman, told AMEinfo. According to him, this exceeds the expected deliverables of the department.

The UAE Red Crescent, the Securities and Commodities Authority and Dubai Municipality are also organising sessions to showcase their Smart and mobile achievements.