A UAE survey by Citrix shines a light on the optimism of local workforce has when it comes to AI and robotics in the workplace, with 45% indicating a positive outcome within the next 5 years and 55% indicating both positive and negative effects.
When asked about the biggest benefit of AI within the workplace, 47% said it will help them perform very complex tasks, while nearly 35% of workers said AI and robotics will help them become free from the most repetitive tasks, while
“It is evident that the UAE workforce believes the outlook of AI and robotics within the workplace is a positive one. This is a green light for technology companies to continue to adapt and evolve our solutions that will aid in this transformation,” said Ali Kaddoura, UAE Country Manager at Citrix.
Across the UAE, Dubai and the youngest generation of workers showed more enthusiasm when it comes to the positive impact of integrating AI and robot at the workplace.
Artificial Intelligence is also a source of concern with 50% of the respondents fearing its propagation will lead to a loss of jobs. Despite this worry, a mere 2.8% of workers said AI and robots will negatively affect their jobs.
However, AI is not seen as a panacea. While nearly 30% of knowledge workers wish to be equipped with superhuman intelligence as a superpower, they primarily wish for developing their creativity at work. This is the number one skill (44%) respondents would like to acquire within the next five years and the number one soft skill companies need the most in 2019 according to LinkedIn.
“The rise of AI and robotics in the workplace will allow creativity to become increasingly important as it is precisely one of the skills machines can’t automate. The Citrix survey makes clear that UAE workers are as excited as we are for the emerging use of AI and robotics within the workplace. As the workplace becomes more and more intelligent, people and organizations can unlock innovation, engage customers, and be productive. Citrix is here to help develop the technology workers need to drive business forward,” said Kaddoura.
The Citrix survey, carried about by Onepoll, includes responses from over 500 working professionals across all seven emirates.