Complex Made Simple

Smart Dubai Airport is saving passengers’ much-needed time

In just one second, one airplane takes off somewhere in the world, two people will get married and move to a new home, four babies will be born, 4,050 pictures will get uploaded, and 119 million hearts are going to beat 8.3 billion times.

All in just one second. So just imagine what you can do in seven seconds.

Dubai Airports has just introduced intelligent Smart-gate solution, that will save passengers and extra 7 seconds at its Smart gates. The new solution, available at  Dubai International’s Terminal 1, will become fully operational next month.

Is Saudi Flynas investing billions in faulty engines for its A320 NEOs?


Unlike the e-gate, which requires an e-gate card, the Smart gate does not require a dedicated card. It can identify a traveler by either their passport, Emirates ID, e-gate card or QR barcode generated via the GDRFA smartphone app.

The announcement came as part of the initiatives unveiled by the department at Dubai International Government Achievements Exhibition.

Think you are an Instagram pro? Dubai challenges you!

Mohammed Ahmed Al Marri, director-general of the General Directorate of Residency and Foreigners Affairs-Dubai, said: “It is seven seconds faster than the e-gate when processing a passenger’s credentials and provide the quickest way through passport control.”

Gate rush

Dubai Airports Executive Vice President of Technology and Infrastructure Michael Ibbitson said only 17% of passengers use the smart gates despite them being open to UAE residents via their Emirates ID card and machine-readable passports registered with immigration authorities.

Passengers can also use the GDRFA smartphone app or their e-gate card.

VIDEO: Here are the reasons why oil is heading towards $80 a barrel

In total, more than 5.5 million travellers used the gates at Dubai International last year. During the same period, passenger numbers at the airport grew by 5.5% to 88.2 million.

Airport authorities expect growth of 2.4% next year to 90.3 million and a return to double-digit growth by 2020.